On 12 November 2025, a trilateral workshop on water tariff-setting brought together sector experts from Ukraine, Poland, and Germany during the ReBuild Ukraine. The event was co-organised by the Association of Water and Wastewater Utilities of Ukraine “Ukrvodokanalekologiya”, the Polish Waterworks Chamber of Commerce “IGWP”, and the German Association of Local Utilities “VKU”, with support from the FELICITY II programme.
The workshop brought together representatives from national authorities, regulators, municipalities, and utilities to explore the practicalities behind water tariff-setting across the three countries. Participants examined how different models address the complex task of ensuring financial sustainability while maintaining affordability and meeting EU alignment objectives.
Interactive sessions enabled peer exchange on real-world challenges faced by operators: from cost recovery and investment needs to communicating tariff structures to residents. Key takeaways included:
— A joint vision that tariffs must be transparent, predictable, and socially acceptable;
— Agreement on the need for benchmarking: consistent data, cost comparisons, and performance indicators;
— Prioritising alignment with EU standards;
— Emphasis on clear public communication about service quality and pricing logic.
The exchange demonstrated that joint learning and sustained cooperation are key to building a modern, resilient water governance system. Dialogue between utilities and policymakers will continue.
FELICITY II is an international initiative supporting sustainable urban infrastructure development in Eastern European and Central Asia countries, aiming to reduce greenhouse gas emissions. The programme provides technical and analytical assistance to municipalities to help them design and implement climate-friendly investments in water supply, wastewater management, and energy-efficient buildings.
FELICITY II is implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH in cooperation with the European Investment Bank and with the support of the German Federal Government, under the framework of the International Climate Initiative (IKI).

