FELICITY II: Khmelnytskyi shares experience in establishing One-Stop Shops for energy-efficient housing modernisation

On 26–27 Jan­u­ary 2026, a study vis­it took place in the city of Khmel­nyt­skyi with­in the frame­work of the FELICITY II pilot project imple­ment­ed by GIZ. The vis­it brought togeth­er rep­re­sen­ta­tives of the part­ner cities Kryvyi Rih and Myko­laiv. The event was organ­ised in part­ner­ship with the Covenant of May­ors / Ener­gy Effi­cient Cities of Ukraine Asso­ci­a­tion and the NGO Hous­ing Ini­tia­tive for East­ern Europe (IWO). 

The objec­tive of the vis­it was to joint­ly devel­op the con­cept of a One-Stop Shop (OSS) for ener­gy-effi­cient hous­ing mod­erni­sa­tion — a ser­vice mod­el designed to sup­port res­i­dents and home­own­ers’ asso­ci­a­tions through­out all stages of ren­o­va­tion, from ener­gy audits and design to financ­ing and imple­men­ta­tion. Khmel­nyt­skyi was select­ed as a peer-learn­ing des­ti­na­tion due to its well-estab­lished OSS mod­el, which already oper­ates at the munic­i­pal lev­el and pro­vides com­pre­hen­sive sup­port for ren­o­va­tion projects. 

Dur­ing the two-day pro­gramme, par­tic­i­pants: 

— explored Khmelnytskyi’s approach to hous­ing stock man­age­ment and munic­i­pal sup­port schemes; 

— dis­cussed the role of ener­gy man­age­ment, effec­tive com­mu­ni­ca­tion with res­i­dents, and the devel­op­ment of home­own­ers’ asso­ci­a­tions; 

— analysed tech­ni­cal solu­tions applied in ren­o­va­tion projects, includ­ing insu­la­tion, indi­vid­ual heat sub­sta­tions, and sys­tem bal­anc­ing; 

— vis­it­ed the City Ener­gy Effi­cien­cy Cen­tre, ren­o­va­tion sites imple­ment­ed under the Ener­godim pro­gramme, the Gufi Cen­tre for waste man­age­ment edu­ca­tion, and reviewed safe­ty solu­tions such as shel­ters, autonomous pow­er sup­ply, and solar pan­els. 

As a result of the vis­it, the del­e­ga­tions defined the core ele­ments of future OSS mod­els in each pilot city, agreed on a set of key func­tions, and aligned on the main com­mu­ni­ca­tion mes­sages to engage res­i­dents. This is expect­ed to strength­en com­mu­ni­ty par­tic­i­pa­tion in deci­sion-mak­ing and accel­er­ate the prepa­ra­tion of high-qual­i­ty ener­gy-effi­cient hous­ing mod­erni­sa­tion projects. 

The fol­low­ing steps include assess­ing the con­di­tion of pilot build­ings, fur­ther detail­ing OSS func­tions at the city lev­el, and mov­ing into the prac­ti­cal phase of project prepa­ra­tion. 

With­in the frame­work of coop­er­a­tion with GIZ, 20 invest­ment-ready projects will be devel­oped for the ener­gy-effi­cient recon­struc­tion of war-dam­aged res­i­den­tial build­ings in FELICITY II part­ner cities. Myko­laiv and Kryvyi Rih will receive com­pre­hen­sive sup­port to estab­lish ener­gy-effi­cient and cli­mate-resilient infra­struc­ture aligned with mod­ern qual­i­ty stan­dards and con­tribut­ing to Ukraine’s inte­gra­tion into the Euro­pean space. 

FELICITY II is imple­ment­ed by Deutsche Gesellschaft für Inter­na­tionale Zusam­me­nar­beit (GIZ) GmbH in coop­er­a­tion with the Euro­pean Invest­ment Bank and with the sup­port of the Ger­man Fed­er­al Min­istry for the Envi­ron­ment, Cli­mate Action, Nature Con­ser­va­tion and Nuclear Safe­ty, under the frame­work of the Inter­na­tion­al Cli­mate Ini­tia­tive (IKI).